Returns & Refund Policy

Returns & Refund Policy

        Our goal at Freshbon.com is to ensure that you always select the satisfatory product for your needs.Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If necessary, do not hesitate to contact us via freshbon@outlook.com. 

Returns

A return authorization must be obtained by contacting customer service  email at freshbon@outlook.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

REFUND PROCESS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 working days. And if you still not recive it, pleases contact us as soon as possible.